The Employment Development Department (EDD) offers various programs to support Californians facing unemployment, disability, or needing paid family leave. However, reaching the right department within the EDD can sometimes feel like a maze. This guide simplifies the process and provides you with the most efficient ways to contact EDD for:
Paid Family Leave (PFL):
Phone: The dedicated PFL phone number is 1-877-238-4373. Representatives are available Monday through Friday, from 8:00 am to 5:00 pm PST, excluding holidays.
Automated Phone System: Utilize the PFL Automated Phone Information System 24/7 to access general information, check the status of your claim, or make basic changes to your contact information.
State Disability Insurance (SDI): Unfortunately, there isn't a separate phone number specifically for SDI inquiries. However, you can reach the EDD using the same phone number for Unemployment Insurance (UI) claims: 1-800-300-5616.
Unemployment Insurance (UI):
Phone: The EDD uses the same phone number (1-800-300-5616) for both UI and SDI inquiries. Representatives are available Monday through Friday, from 8:00 am to 5:00 pm PST, excluding holidays.
Online: Consider filing your UI claim or managing your existing claim online at https://edd.ca.gov/UNEMPLOYMENT. This can be a faster alternative to waiting on Calling EDD hold by phone.
General EDD Inquiries:
Phone: If you're unsure which program applies to your situation or have general questions about the EDD, use the main EDD phone number: 1-800-300-5616.
Additional Tips:
Prepare before you call: Gather any relevant information, such as your Social Security number and EDD claim number, to expedite the process when speaking with a representative.
Consider calling early in the day or during off-peak hours: This may help you avoid long wait times on hold.